{"id":1528,"date":"2022-06-02T20:31:20","date_gmt":"2022-06-02T20:31:20","guid":{"rendered":"https:\/\/www.tivian.com\/de\/?page_id=1528"},"modified":"2023-04-20T20:41:50","modified_gmt":"2023-04-20T20:41:50","slug":"boden-case-study","status":"publish","type":"page","link":"https:\/\/www.tivian.com\/de\/case-studies\/boden-case-study\/","title":{"rendered":"Boden Case Study"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1528\" class=\"elementor elementor-1528\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ba43df elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ba43df\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8aad263\" data-id=\"8aad263\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e0b52e6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e0b52e6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0e3efec\" data-id=\"0e3efec\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ac41dc elementor-widget elementor-widget-text-editor\" data-id=\"0ac41dc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>BODEN CASE STUDY<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40b2c48 overflow-text elementor-widget elementor-widget-heading\" data-id=\"40b2c48\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-large\">CX UND EX IN DEN MITTELPUNKT DES EINZELHANDELS STELLEN<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5dce1f elementor-widget elementor-widget-text-editor\" data-id=\"b5dce1f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Boden konzentriert sich weiterhin auf die Verbesserung der Customer Experience.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e07c0d elementor-mobile-align-center mobile-center4 elementor-widget elementor-widget-button\" data-id=\"9e07c0d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2023\/04\/CaseStudy_Boden.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CASE STUDY HERUNTERLADEN<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-734bf6b\" data-id=\"734bf6b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc22142 overlay-image-surround elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"fc22142\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1292\" height=\"1064\" src=\"https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/09\/boden-screenshot.png\" class=\"attachment-full size-full wp-image-2002\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/09\/boden-screenshot.png 1292w, https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/09\/boden-screenshot-300x247.png 300w, https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/09\/boden-screenshot-1024x843.png 1024w, https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/09\/boden-screenshot-768x632.png 768w\" sizes=\"(max-width: 1292px) 100vw, 1292px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-706e873 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"706e873\" data-element_type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-94f57be\" data-id=\"94f57be\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-d5e6666\" data-id=\"d5e6666\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d6096f2 elementor-widget elementor-widget-video\" data-id=\"d6096f2\" data-element_type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;vimeo&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-video .elementor-widget-container{overflow:hidden;transform:translateZ(0)}.elementor-widget-video .elementor-wrapper{aspect-ratio:var(--video-aspect-ratio)}.elementor-widget-video .elementor-wrapper iframe,.elementor-widget-video .elementor-wrapper video{height:100%;width:100%;display:flex;border:none;background-color:#000}@supports not (aspect-ratio:1\/1){.elementor-widget-video .elementor-wrapper{position:relative;overflow:hidden;height:0;padding-bottom:calc(100% \/ var(--video-aspect-ratio))}.elementor-widget-video .elementor-wrapper iframe,.elementor-widget-video .elementor-wrapper video{position:absolute;top:0;right:0;bottom:0;left:0}}.elementor-widget-video .elementor-open-inline .elementor-custom-embed-image-overlay{position:absolute;top:0;right:0;bottom:0;left:0;background-size:cover;background-position:50%}.elementor-widget-video .elementor-custom-embed-image-overlay{cursor:pointer;text-align:center}.elementor-widget-video .elementor-custom-embed-image-overlay:hover .elementor-custom-embed-play i{opacity:1}.elementor-widget-video .elementor-custom-embed-image-overlay img{display:block;width:100%;aspect-ratio:var(--video-aspect-ratio);-o-object-fit:cover;object-fit:cover;-o-object-position:center center;object-position:center center}@supports not (aspect-ratio:1\/1){.elementor-widget-video .elementor-custom-embed-image-overlay{position:relative;overflow:hidden;height:0;padding-bottom:calc(100% \/ var(--video-aspect-ratio))}.elementor-widget-video .elementor-custom-embed-image-overlay img{position:absolute;top:0;right:0;bottom:0;left:0}}.elementor-widget-video .e-hosted-video .elementor-video{-o-object-fit:cover;object-fit:cover}.e-con-inner>.elementor-widget-video,.e-con>.elementor-widget-video{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<iframe class=\"elementor-video-iframe\" allowfullscreen allow=\"clipboard-write\" title=\"vimeo Video Player\" src=\"https:\/\/player.vimeo.com\/video\/706531138?color=71369F&amp;autopause=0&amp;loop=0&amp;muted=0&amp;title=0&amp;portrait=0&amp;byline=0#t=\"><\/iframe>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-0d1e7c1\" data-id=\"0d1e7c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71a1a23 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71a1a23\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-edbf83f\" data-id=\"edbf83f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21d6637 elementor-widget elementor-widget-image\" data-id=\"21d6637\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"828\" src=\"https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/06\/Image_quad_retail.png\" class=\"attachment-large size-large wp-image-1529\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/06\/Image_quad_retail.png 966w, https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/06\/Image_quad_retail-290x300.png 290w, https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/06\/Image_quad_retail-768x795.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3da139e\" data-id=\"3da139e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1d66b7 elementor-widget elementor-widget-heading\" data-id=\"a1d66b7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Die Herausforderung<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a5fb3a elementor-widget elementor-widget-text-editor\" data-id=\"4a5fb3a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Boden hat vor mehr als einem Vierteljahrhundert den Online-Einzelhandel revolutioniert und sich seitdem zu einem Modeunternehmen entwickelt, das f\u00fcr Lebendigkeit, Farbe und Qualit\u00e4t steht. Angefangen hat Boden als Katalogunternehmen, das sich auf Kundenzufriedenheit und -erfahrung konzentrierte. Inzwischen hat das Unternehmen online und in physischen Gesch\u00e4ften im Vereinigten K\u00f6nigreich und dar\u00fcber hinaus expandiert, darunter in China, Deutschland und den USA.<\/p><p>Da Boden zuerst online t\u00e4tig war, ist dem Unternehmen der starke Druck, der im Online-Business vorherrscht, bekannt.\u00a0 Man ist es gewohnt, sich zu ver\u00e4ndern, um im Trend zu bleiben. Wenn es jedoch um die Kunden geht, ist das ein Druck, der nie nachl\u00e4sst. Um sich darauf zu konzentrieren, bessere Produkte und eine bessere Customer Experience als die Konkurrenz zu bieten, muss man sich in die K\u00f6pfe der Kunden hineinversetzen k\u00f6nnen.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2d2f32c elementor-reverse-mobile elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2d2f32c\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500.2,94.7L0,0v100h1000V0L500.2,94.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c49d1bd\" data-id=\"c49d1bd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa10982 elementor-widget elementor-widget-heading\" data-id=\"fa10982\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Die L\u00f6sung<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5fd9d1 elementor-widget elementor-widget-text-editor\" data-id=\"b5fd9d1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Boden entschied sich f\u00fcr die Zusammenarbeit mit Tivian, um die Feedback-Prozesse umzugestalten und eine zentralisierte Plattform f\u00fcr Kunden, Mitarbeitende und Marktforschung zu schaffen. Vor allem aber wollte man Synergien erzielen, die sich aus einer kombinierten Sicht auf die Daten aus den Bereichen Employee-, Customer- und Market-Experience ergeben.\u00a0<\/p><p>Tivian \u00fcberzeugte Boden durch seine F\u00e4higkeit, diese Flexibilit\u00e4t auf einer industrietauglichen Softwareplattform zu liefern, und vor allem durch sein Team und seinen Ansatz. Die Unternehmens-Feedback-L\u00f6sung von Tivian wird nun eingesetzt, um Feedback von Mitarbeitenden und Kunden zu sammeln. Neben der Durchf\u00fchrung von Umfragen zur Customer Experience unterst\u00fctzt sie auch das Marktforschungspanel von Boden mit 15.000 Kunden.\u00a0<\/p><p>So kann Boden neue Ideen und Produkte testen und verstehen, wie und wo sich das Unternehmen verbessern kann. Auf der Mitarbeiterseite ist Boden von einer einmaligen, j\u00e4hrlichen Umfrage unter seinen 800 Mitarbeitenden zu einem regelm\u00e4\u00dfigeren Ansatz \u00fcbergegangen, der seine Werte besser widerspiegelt, mit viertelj\u00e4hrlichen Impulsen, um die H\u00e4ufigkeit des Zuh\u00f6rens zu erh\u00f6hen und eine gr\u00f6\u00dfere Agilit\u00e4t der nachfolgenden Ma\u00dfnahmen zu erm\u00f6glichen.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8524af9\" data-id=\"8524af9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a44c07 elementor-widget elementor-widget-image\" data-id=\"0a44c07\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"788\" src=\"https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/06\/laptopUI_discoverXI-interface_feedback-dashboard_German-1024x1009.png\" class=\"attachment-large size-large wp-image-1530\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/06\/laptopUI_discoverXI-interface_feedback-dashboard_German-1024x1009.png 1024w, https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/06\/laptopUI_discoverXI-interface_feedback-dashboard_German-300x296.png 300w, https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/06\/laptopUI_discoverXI-interface_feedback-dashboard_German-768x756.png 768w, https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/06\/laptopUI_discoverXI-interface_feedback-dashboard_German.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7c8cb2e elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7c8cb2e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ad80bba\" data-id=\"ad80bba\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-91e18e8 elementor-widget elementor-widget-image\" data-id=\"91e18e8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/04\/people-conversations-coffee-rawpixel-id-53286.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1fb54c4\" data-id=\"1fb54c4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cb2d9e8 elementor-widget elementor-widget-heading\" data-id=\"cb2d9e8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Die Ergebnisse<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12041b8 elementor-widget elementor-widget-text-editor\" data-id=\"12041b8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Boden sieht bereits deutliche Vorteile und hat das Gef\u00fchl, eine Plattform zu haben, die auch zuk\u00fcnftigen Anforderungen gerecht werden kann. &#8220;Wir haben jetzt eine flexiblere Plattform &#8211; auch wenn wir noch dabei sind, sie mit Hilfe von Tivian zu nutzen, k\u00f6nnen wir sehen, dass sie alles hat, was wir brauchen, um sicherzustellen, dass das Feedback im Mittelpunkt unseres Gesch\u00e4fts steht&#8221;, sagt Charlotte Wiggins, die bei Boden f\u00fcr den Bereich Forschung zust\u00e4ndig ist.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cc6e655 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"cc6e655\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6b8a67a\" data-id=\"6b8a67a\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b45b482 heading45 elementor-widget elementor-widget-heading\" data-id=\"b45b482\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Starten Sie noch heute.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-97d9c89 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"97d9c89\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-8b976d5\" data-id=\"8b976d5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f7b943d button-center45 elementor-widget elementor-widget-button\" data-id=\"f7b943d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/www.tivian.com\/de\/kontakt\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VEREINBAREN SIE EINEN TERMIN<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>BODEN CASE STUDY CX UND EX IN DEN MITTELPUNKT DES EINZELHANDELS STELLEN Boden konzentriert sich weiterhin auf die Verbesserung der Customer Experience. CASE STUDY HERUNTERLADEN Die Herausforderung Boden hat vor mehr als einem Vierteljahrhundert den Online-Einzelhandel revolutioniert und sich seitdem zu einem Modeunternehmen entwickelt, das f\u00fcr Lebendigkeit, Farbe und Qualit\u00e4t steht. Angefangen hat Boden als [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":197,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1528","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Boden Case Study - Tivian DE<\/title>\n<meta name=\"description\" content=\"Boden konzentriert sich ganz auf die Verbesserung der Customer Experience. 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