{"id":220,"date":"2022-01-20T20:02:23","date_gmt":"2022-01-20T20:02:23","guid":{"rendered":"https:\/\/tivian.wpengine.com\/de\/?page_id=220"},"modified":"2023-04-20T20:39:22","modified_gmt":"2023-04-20T20:39:22","slug":"randstad-case-study","status":"publish","type":"page","link":"https:\/\/www.tivian.com\/de\/case-studies\/randstad-case-study\/","title":{"rendered":"Randstad Case study"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"220\" class=\"elementor elementor-220\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-de8d482 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"de8d482\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a0a2e54\" data-id=\"a0a2e54\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0201bef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0201bef\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5ca527f\" data-id=\"5ca527f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fef4434 elementor-widget elementor-widget-text-editor\" data-id=\"fef4434\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><b>RANDSTAD<\/b><strong>\u00a0CASE STUDY<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38f0cf3 overflow-text elementor-widget elementor-widget-heading\" data-id=\"38f0cf3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-large\">KUNDENORIENTIERTER, TRANSPARENTER UND EFFIZIENTER WERDEN<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7313276 elementor-widget elementor-widget-text-editor\" data-id=\"7313276\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Dank Feedback wei\u00df Randstad, was Kunden und Mitarbeitende w\u00fcnschen.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb0f774 elementor-mobile-align-center mobile-center4 elementor-widget elementor-widget-button\" data-id=\"eb0f774\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2023\/04\/CaseStudy_Randstad.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CASE STUDY HERUNTERLADEN<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-74f247d\" data-id=\"74f247d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b5c6485 overlay-image-surround elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"b5c6485\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/randtad_logo_building.jpg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29434ad elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29434ad\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9cb9c28\" data-id=\"9cb9c28\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9ba0cc5 elementor-widget elementor-widget-image\" data-id=\"9ba0cc5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"443\" height=\"591\" src=\"https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/01\/75_shutterstock_1488632678-1.jpg\" class=\"attachment-large size-large wp-image-1699\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/01\/75_shutterstock_1488632678-1.jpg 443w, https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/01\/75_shutterstock_1488632678-1-225x300.jpg 225w\" sizes=\"(max-width: 443px) 100vw, 443px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fe06f5f\" data-id=\"fe06f5f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f7e2232 elementor-widget elementor-widget-heading\" data-id=\"f7e2232\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Die Herausforderung<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-672440d elementor-widget elementor-widget-text-editor\" data-id=\"672440d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Personalvermittler Randstad hat im Jahre 2007 mit der Messung der Kundenzufriedenheit begonnen. Ziel war es zun\u00e4chst, diese \u00fcber die Jahre vergleichbar zu messen und als KPI im Unternehmen zu verankern. Da eine Telefonbefragung sehr hohe Kosten verursacht h\u00e4tte, machte sich Randstad auf die Suche nach einem passenden Anbieter f\u00fcr Onlinebefragungen.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fa3bbbd elementor-reverse-mobile elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fa3bbbd\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500.2,94.7L0,0v100h1000V0L500.2,94.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-353c8f7\" data-id=\"353c8f7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7747097 elementor-widget elementor-widget-heading\" data-id=\"7747097\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Die L\u00f6sung<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9df8dfb elementor-widget elementor-widget-text-editor\" data-id=\"9df8dfb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Von 2007 bis 2018 befragte Randstad mithilfe von EFS einmal im Jahr rund 7.000 Kunden mit einer R\u00fccklaufquote von durchschnittlich 10%. Da ihnen eine leistungsf\u00e4hige Software Plattform zur Verf\u00fcgung stand, haben sie diese auch vermehrt in anderen Abteilungen eingesetzt und sich so mit der Abteilung Market Intelligence als interner Dienstleister f\u00fcr Befragungen positioniert.<\/p><p>Inzwischen wird die Tivian Feedback Management Software f\u00fcr zahlreiche interne Befragugen genutzt. Vor allem die Trainings-Abteilung von Randstad nutzt das Tool sehr intensiv f\u00fcr die Evaluation von Trainings.\u00a0 Wurden die Trainings zuvor noch mit Handzetteln und Excel-Tabellen evaluiert, so wird mittlerweile die komplette Zufriedenheit mittels EFS ermittelt und \u00fcber ein Dashboard abgebildet. So kann die Abteilung jederzeit sehen, ob ein Training gut war oder nicht. Gerade wenn externe Trainer eingekauft werden, ist dieses Wissen sehr wertvoll.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4d50f74\" data-id=\"4d50f74\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39ea9fd elementor-widget elementor-widget-image\" data-id=\"39ea9fd\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"655\" src=\"https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/06\/DXI_survey_data_German-01-1024x839.png\" class=\"attachment-large size-large wp-image-1566\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/06\/DXI_survey_data_German-01-1024x839.png 1024w, https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/06\/DXI_survey_data_German-01-300x246.png 300w, https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/06\/DXI_survey_data_German-01-768x629.png 768w, https:\/\/www.tivian.com\/de\/wp-content\/uploads\/sites\/7\/2022\/06\/DXI_survey_data_German-01.png 1082w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f5e4205 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f5e4205\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f4a255c\" data-id=\"f4a255c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-472b528 elementor-widget elementor-widget-image\" data-id=\"472b528\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/image-from-rawpixel-id-1226461-jpeg.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4ad033f\" data-id=\"4ad033f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a6024f5 elementor-widget elementor-widget-heading\" data-id=\"a6024f5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Die Ergebnisse<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-050f7fd elementor-widget elementor-widget-text-editor\" data-id=\"050f7fd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>EFS Survey hat der Abteilung Market Intelligence ganz neue Positionierungsm\u00f6glichkeiten er\u00f6ffnet. Dank der technischen\u00a0 M\u00f6glichkeiten\u00a0 der\u00a0 Plattform\u00a0 konnte sie ihr Service-Portfolio um Leistungen erweitern, die zuvor gar nicht m\u00f6glich gewesen w\u00e4ren<\/p><p><span>Mithilfe von Feedback Management wei\u00df Randstad ganz genau, in welchen Bereichen noch Handlungs- und Ver\u00e4nderungsbedarf besteht. Der sehr effiziente Einsatz der Tivian Software erm\u00f6glicht Randstad eine noch st\u00e4rkere Kundenorientierung und sorgt f\u00fcr Transparenz im Unternehmen. Au\u00dferdem tr\u00e4gt es zur Entlastung der einzelnen Abteilungen bei, die sich nur noch mit den Ergebnissen und nicht mehr mit der Ergebnisbeschaffung befassen m\u00fcssen. Das spart Zeit und nat\u00fcrlich auch Kosten.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a3cee5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a3cee5\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e1a61d9\" data-id=\"e1a61d9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3b52ef4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b52ef4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-91150e9\" data-id=\"91150e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-36aaa13 elementor-widget elementor-widget-text-editor\" data-id=\"36aaa13\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>&#8220;Das Sch\u00f6ne an dem Tool ist, dass es uns auf sehr effiziente Weise eine noch st\u00e4rkere Kundenorientierung erm\u00f6glicht und f\u00fcr Transparenz in der Unternehmenssteuerung sorgt. Au\u00dferdem tr\u00e4gt es zur Entlastung der einzelnen Abteilungen bei, die sich nur noch mit den Ergebnissen und nicht mehr mit der Ergebnisbeschaffung befassen m\u00fcssen. <span style=\"color: #71369f\"> Das spart Zeit und damit nat\u00fcrlich auch Kosten.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6da4739 elementor-widget elementor-widget-heading\" data-id=\"6da4739\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Ulf Fr\u00f6hlich<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5f0673 elementor-widget elementor-widget-text-editor\" data-id=\"c5f0673\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Leiter der Abteilung Market Intelligence, Randstad Deutschland Aktiengesellschaft<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0512ffb elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"0512ffb\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f8d0db0\" data-id=\"f8d0db0\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-251d41b heading45 elementor-widget elementor-widget-heading\" data-id=\"251d41b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Starten Sie noch heute.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-57e3bf1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"57e3bf1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-c706936\" data-id=\"c706936\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d05d668 button-center45 elementor-widget elementor-widget-button\" data-id=\"d05d668\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/www.tivian.com\/de\/kontakt\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VEREINBAREN SIE EINEN TERMIN<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RANDSTAD\u00a0CASE STUDY KUNDENORIENTIERTER, TRANSPARENTER UND EFFIZIENTER WERDEN Dank Feedback wei\u00df Randstad, was Kunden und Mitarbeitende w\u00fcnschen. CASE STUDY HERUNTERLADEN Die Herausforderung Personalvermittler Randstad hat im Jahre 2007 mit der Messung der Kundenzufriedenheit begonnen. Ziel war es zun\u00e4chst, diese \u00fcber die Jahre vergleichbar zu messen und als KPI im Unternehmen zu verankern. Da eine Telefonbefragung sehr [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":197,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-220","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Randstad Case study - Tivian DE<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Randstad Case study - Tivian DE\" \/>\n<meta property=\"og:description\" content=\"RANDSTAD\u00a0CASE STUDY KUNDENORIENTIERTER, TRANSPARENTER UND EFFIZIENTER WERDEN Dank Feedback wei\u00df Randstad, was Kunden und Mitarbeitende w\u00fcnschen. CASE STUDY HERUNTERLADEN Die Herausforderung Personalvermittler Randstad hat im Jahre 2007 mit der Messung der Kundenzufriedenheit begonnen. Ziel war es zun\u00e4chst, diese \u00fcber die Jahre vergleichbar zu messen und als KPI im Unternehmen zu verankern. 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