{"id":1695,"date":"2022-06-09T17:22:39","date_gmt":"2022-06-09T17:22:39","guid":{"rendered":"https:\/\/www.tivian.com\/us\/?page_id=1695"},"modified":"2023-04-06T21:40:03","modified_gmt":"2023-04-06T21:40:03","slug":"randstad-case-study","status":"publish","type":"page","link":"https:\/\/www.tivian.com\/us\/case-studies\/randstad-case-study\/","title":{"rendered":"Randstad Case study"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1695\" class=\"elementor elementor-1695\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d35694e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d35694e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-411a7c7f\" data-id=\"411a7c7f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-27bb235 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27bb235\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9f2e279\" data-id=\"9f2e279\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b8c7304 elementor-widget elementor-widget-text-editor\" data-id=\"b8c7304\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><b>RANDSTAD<\/b><strong>\u00a0CASE STUDY<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-190ae84 overflow-text elementor-widget elementor-widget-heading\" data-id=\"190ae84\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-large\">Becoming more customer-focused, transparent, and efficient<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e57c9f elementor-widget elementor-widget-text-editor\" data-id=\"8e57c9f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Thanks to feedback, Randstad knows what their customers and employees want.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ab6428 elementor-mobile-align-center mobile-center4 elementor-widget elementor-widget-button\" data-id=\"7ab6428\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2023\/04\/CaseStudy_Randstad_US.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">download case study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-75cddfa5\" data-id=\"75cddfa5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-245a756a overlay-image-surround elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"245a756a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"398\" height=\"531\" src=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/randtad_logo_building.jpg\" class=\"attachment-full size-full wp-image-1697\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/randtad_logo_building.jpg 398w, https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/randtad_logo_building-225x300.jpg 225w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bcd3198 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bcd3198\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-36f5ebe\" data-id=\"36f5ebe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e2b58ed elementor-widget elementor-widget-image\" data-id=\"e2b58ed\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"544\" src=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/rawpixel-id-511746_person_phone-1.png\" class=\"attachment-large size-large wp-image-1699\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/rawpixel-id-511746_person_phone-1.png 983w, https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/rawpixel-id-511746_person_phone-1-300x204.png 300w, https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/rawpixel-id-511746_person_phone-1-768x523.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-56a1910\" data-id=\"56a1910\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb4762b elementor-widget elementor-widget-heading\" data-id=\"eb4762b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Challenge<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de1064c elementor-widget elementor-widget-text-editor\" data-id=\"de1064c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Recruitment agency, Randstad, started measuring customer satisfaction in 2007. Their initial aim was to measure it comparably over the years and anchor it as a KPI at the company. Since a telephone survey would\u2019ve been very costly, Randstad started looking for a suitable provider for online surveys.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4434e3b4 elementor-reverse-mobile elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4434e3b4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500.2,94.7L0,0v100h1000V0L500.2,94.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-191b7d89\" data-id=\"191b7d89\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c6b5035 elementor-widget elementor-widget-heading\" data-id=\"7c6b5035\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Solution<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8585132 elementor-widget elementor-widget-text-editor\" data-id=\"8585132\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>From 2007 to 2018, Randstad used EFS to survey around 7,000 customers once a year with an average response rate of 10%. With a powerful software platform at their disposal, they started using it more often in other departments, positioning their Market Intelligence department as an internal survey service provider.<\/p><p>In the meantime, Tivian\u2019s Feedback Management Software was used for numerous internal surveys. Randstad&#8217;s training department, in particular, now uses the tool very intensively for evaluating training. Previously, trainings were evaluated with handouts and Excel tables. Now, satisfaction is determined using EFS and displayed on a dashboard. This way, the department can see at any time whether a training was good or not. This knowledge is very valuable, especially when external trainers are hired.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b1088a9\" data-id=\"b1088a9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4656fcc elementor-widget elementor-widget-image\" data-id=\"4656fcc\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"670\" src=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/DXI_survey_data-4-01-1024x858.png\" class=\"attachment-large size-large wp-image-1739\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/DXI_survey_data-4-01-1024x858.png 1024w, https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/DXI_survey_data-4-01-300x252.png 300w, https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/DXI_survey_data-4-01-768x644.png 768w, https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/DXI_survey_data-4-01.png 1058w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-59366599 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"59366599\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4466cc1f\" data-id=\"4466cc1f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b9a8035 elementor-widget elementor-widget-image\" data-id=\"b9a8035\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/image-from-rawpixel-id-1226461-jpeg-768x1024.png\" class=\"attachment-large size-large wp-image-1705\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/image-from-rawpixel-id-1226461-jpeg-768x1023.png 768w, https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/image-from-rawpixel-id-1226461-jpeg-225x300.png 225w, https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/06\/image-from-rawpixel-id-1226461-jpeg.png 800w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-28c34403\" data-id=\"28c34403\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-798d5a37 elementor-widget elementor-widget-heading\" data-id=\"798d5a37\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Results<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a48752b elementor-widget elementor-widget-text-editor\" data-id=\"6a48752b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The EFS Survey has opened up completely new positioning possibilities for the Market Intelligence department. Thanks to the technical possibilities of the platform, the department has been able to expand its service portfolio to include services that wouldn\u2019t have been possible before.<\/p><p><span>With the help of Feedback Management, Randstad knows exactly where there\u2019s still room for action and change. This very efficient use of Tivian\u2019s software has enabled Randstad to become even more customer-focused over time and provide transparency within the company. It also helps to reduce the workload of individual departments, which now only have to deal with the results and no longer with the procurement of those results. This saves time and, of course, costs.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bedecf6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bedecf6\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-10ced9e\" data-id=\"10ced9e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1f5b436 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1f5b436\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-fac3efe\" data-id=\"fac3efe\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59864d7 elementor-widget elementor-widget-text-editor\" data-id=\"59864d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t&#8220;The nice thing about the tool is that it enables us to be even more customer-oriented in a very efficient way and provides transparency in corporate management. It also helps to reduce the workload of individual departments, which now only have to deal with the results and no longer with the procurement of those results. <span style=\"color: #71369f\"> This saves time and, of course, costs.<\/span>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f467d2a elementor-widget elementor-widget-heading\" data-id=\"f467d2a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Ulf Fr\u00f6hlich<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f0ec72 elementor-widget elementor-widget-text-editor\" data-id=\"3f0ec72\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Head of Market Intelligence, Randstad Deutschland Aktiengesellschaft<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e544803 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"e544803\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-67943ab\" data-id=\"67943ab\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b115b9 heading45 elementor-widget elementor-widget-heading\" data-id=\"4b115b9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get started today.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-88d97b4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"88d97b4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7012056\" data-id=\"7012056\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75589f1 button-center45 elementor-widget elementor-widget-button\" data-id=\"75589f1\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/www.tivian.com\/us\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">schedule a call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RANDSTAD\u00a0CASE STUDY Becoming more customer-focused, transparent, and efficient Thanks to feedback, Randstad knows what their customers and employees want. download case study The Challenge Recruitment agency, Randstad, started measuring customer satisfaction in 2007. Their initial aim was to measure it comparably over the years and anchor it as a KPI at the company. Since a [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":197,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1695","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Randstad Case study | Tivian US<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tivian.com\/us\/case-studies\/randstad-case-study\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Randstad Case study | Tivian US\" \/>\n<meta property=\"og:description\" content=\"RANDSTAD\u00a0CASE STUDY Becoming more customer-focused, transparent, and efficient Thanks to feedback, Randstad knows what their customers and employees want. download case study The Challenge Recruitment agency, Randstad, started measuring customer satisfaction in 2007. 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