{"id":577,"date":"2022-01-27T08:57:34","date_gmt":"2022-01-27T08:57:34","guid":{"rendered":"https:\/\/tivian.wpengine.com\/us\/?page_id=577"},"modified":"2022-08-23T22:13:36","modified_gmt":"2022-08-23T22:13:36","slug":"closed-loop-feedback","status":"publish","type":"page","link":"https:\/\/www.tivian.com\/us\/our-products\/customer-experience\/closed-loop-feedback\/","title":{"rendered":"customer-lifecycle"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"577\" class=\"elementor elementor-577\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-897813e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"897813e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6cc149a\" data-id=\"6cc149a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-04af03d elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"04af03d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7a69e84\" data-id=\"7a69e84\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-265aa0b elementor-hidden-mobile overflow-text elementor-widget elementor-widget-heading\" data-id=\"265aa0b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">CUSTOMER LIFECYCLE\n<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c133c53 elementor-widget elementor-widget-text-editor\" data-id=\"c133c53\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Build brand advocacy and customer loyalty by understanding and improving experiences across the customer journey<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a323ad elementor-mobile-align-center mobile-center4 elementor-widget elementor-widget-button\" data-id=\"8a323ad\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/www.tivian.com\/us\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">LET'S TALK<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1e66c2a\" data-id=\"1e66c2a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3992895 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-heading\" data-id=\"3992895\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">CUSTOMER LIFECYCLE\n<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6832b8 overlay-image-surround elementor-widget elementor-widget-image\" data-id=\"e6832b8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"350\" height=\"466\" src=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/11_shutterstock_1429134884.jpg\" class=\"attachment-full size-full wp-image-580\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/11_shutterstock_1429134884.jpg 350w, https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/11_shutterstock_1429134884-225x300.jpg 225w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-419fc46 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"419fc46\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0af497b\" data-id=\"0af497b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e4a041 elementor-widget elementor-widget-heading\" data-id=\"3e4a041\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Improve the moments that matter\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0975807 elementor-widget elementor-widget-text-editor\" data-id=\"0975807\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In today\u2019s world, brands are built not through marketing but the delivery of exceptional customer experiences. Every interaction with your current or potential customer is an opportunity to build brand advocacy and customer loyalty. Still, it also presents a risk that you create a detractor who negatively impacts your business.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-516698c elementor-widget elementor-widget-text-editor\" data-id=\"516698c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<section class=\"text-body container text-center lg:py-140 bg-white\"><div class=\"max-w-600 mx-auto\"><p>Having a solution that helps you better understand your customer journey, both from your customers\u2019 perspective and your employees, will allow you to deliver a customer experience that will drive business growth. Identify critical moments that matter, capture customer feedback and insights, and act fast to fix individual customer issues and route out systemic customer experience failures.<\/p><\/div><\/section><section class=\"container container-wide lg:pt-140 lg:pb-70 bg-white icons text-center grid-4 \"><\/section>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-da6b741 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"da6b741\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e5ba457\" data-id=\"e5ba457\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c25502 elementor-widget elementor-widget-heading\" data-id=\"2c25502\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Take your customer experience to the next level\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-38779de elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"38779de\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-262cde6\" data-id=\"262cde6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-308a0a5 imag-icon-box51 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"308a0a5\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-widget-image-box .elementor-image-box-content{width:100%}@media (min-width:768px){.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper,.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{display:flex}.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{text-align:end;flex-direction:row-reverse}.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper{text-align:start;flex-direction:row}.elementor-widget-image-box.elementor-position-top .elementor-image-box-img{margin:auto}.elementor-widget-image-box.elementor-vertical-align-top .elementor-image-box-wrapper{align-items:flex-start}.elementor-widget-image-box.elementor-vertical-align-middle .elementor-image-box-wrapper{align-items:center}.elementor-widget-image-box.elementor-vertical-align-bottom .elementor-image-box-wrapper{align-items:flex-end}}@media (max-width:767px){.elementor-widget-image-box .elementor-image-box-img{margin-left:auto!important;margin-right:auto!important;margin-bottom:15px}}.elementor-widget-image-box .elementor-image-box-img{display:inline-block}.elementor-widget-image-box .elementor-image-box-title a{color:inherit}.elementor-widget-image-box .elementor-image-box-wrapper{text-align:center}.elementor-widget-image-box .elementor-image-box-description{margin:0}<\/style><div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"192\" height=\"192\" src=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/edit-text-3925-1.png\" class=\"attachment-full size-full wp-image-581\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/edit-text-3925-1.png 192w, https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/edit-text-3925-1-150x150.png 150w\" sizes=\"(max-width: 192px) 100vw, 192px\" \/><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\">Feedback when it matters<\/h2><p class=\"elementor-image-box-description\">Configurable solution that allows you to identify the moments that matter and automatically capture insights that will enable you to transform your customer experience\n\n<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-7e8858d\" data-id=\"7e8858d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c229db1 imag-icon-box51 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"c229db1\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"192\" height=\"192\" src=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/connect-phone-4675-1.png\" class=\"attachment-full size-full wp-image-582\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/connect-phone-4675-1.png 192w, https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/connect-phone-4675-1-150x150.png 150w\" sizes=\"(max-width: 192px) 100vw, 192px\" \/><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\">Real-time notifications<\/h2><p class=\"elementor-image-box-description\">Automatic notifications, in-built escalation workflows, and comprehensive case management mean you can manage an issue through to resolution and follow-up surveys let you see if you\u2019ve turned a detractor into a brand advocate\n\n<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-4a72a5e\" data-id=\"4a72a5e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a894a0 imag-icon-box51 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"8a894a0\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"192\" height=\"192\" src=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/idea-2863-1.png\" class=\"attachment-full size-full wp-image-583\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/idea-2863-1.png 192w, https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/idea-2863-1-150x150.png 150w\" sizes=\"(max-width: 192px) 100vw, 192px\" \/><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\">Employee ideation<\/h2><p class=\"elementor-image-box-description\">Let the people who know your customers best ideate on ways to fix recurrent issues and improve the customer experience\n\n<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-12af43a\" data-id=\"12af43a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c7edfcb imag-icon-box51 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"c7edfcb\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"192\" height=\"192\" src=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/male-user-2711.png\" class=\"attachment-full size-full wp-image-584\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/male-user-2711.png 192w, https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/male-user-2711-150x150.png 150w\" sizes=\"(max-width: 192px) 100vw, 192px\" \/><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\">Role-based dashboards<\/h2><p class=\"elementor-image-box-description\">Get a clear picture of how you are doing in your journey to transform the customer experience with KPI tracking, trend analysis, and case management overviews\n\n<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-23e8bde elementor-align-center button-center45 elementor-widget elementor-widget-button\" data-id=\"23e8bde\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">LOAD MORE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0181aae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0181aae\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b5f3328\" data-id=\"b5f3328\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8edf2a7 elementor-widget elementor-widget-heading\" data-id=\"8edf2a7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Build long-lasting customer relationships using Tivian's intelligent insights<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20971c3 elementor-widget elementor-widget-text-editor\" data-id=\"20971c3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>Highly configurable to fit your processes and practices<\/li><li>Multi-channel feedback from website popups to emailed surveys<\/li><li>Supports simple NPS and CSAT surveys through personalized journey specific surveys<\/li><li>Seamlessly integrates to 3<sup>rd<\/sup>\u00a0party CRMs and Case Management applications<\/li><li>Instant alerts through push notifications and emails<\/li><li>Easy to use case management with intelligent workflow<\/li><li>Ideation feature to help you harness the insights of your employees to fix systemic customer experience failures<\/li><li>Real-time analytics and dashboards to drive improved performance<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-30b52a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"30b52a4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fe6241f\" data-id=\"fe6241f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d95caa elementor-widget elementor-widget-heading\" data-id=\"9d95caa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tivian's complete suite of solutions helps organizations capture and act on insights from their employees, customers, and the market\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7e2f2c3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7e2f2c3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-0ec535d\" data-id=\"0ec535d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-02ab16e imag-icon-box5 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"02ab16e\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"192\" height=\"192\" src=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/sales-performance-up-2332-1-1.png\" class=\"attachment-full size-full wp-image-546\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/sales-performance-up-2332-1-1.png 192w, https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/sales-performance-up-2332-1-1-150x150.png 150w\" sizes=\"(max-width: 192px) 100vw, 192px\" \/><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\">Sales Experience<\/h2><p class=\"elementor-image-box-description\">Tivian\u2019s Salespulse is a native Salesforce app that enables you to maximize the returns of your sales teams\u2019 efforts while continuously improving the customer experience.\n\n\n<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-255ad05 elementor-widget elementor-widget-spacer\" data-id=\"255ad05\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 26-06-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fee5cb button-center45 elementor-widget elementor-widget-button\" data-id=\"7fee5cb\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/www.tivian.com\/de\/feedback-software\/kundenfeedback-software\/new-salespulse\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">LEARN MORE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-eb9c3f6\" data-id=\"eb9c3f6\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2042cd6 imag-icon-box5 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"2042cd6\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"192\" height=\"192\" src=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/statistics-1766_621c9a33-45a8-4d0b-8a03-c506d0db8dcd.png\" class=\"attachment-full size-full wp-image-585\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/statistics-1766_621c9a33-45a8-4d0b-8a03-c506d0db8dcd.png 192w, https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/statistics-1766_621c9a33-45a8-4d0b-8a03-c506d0db8dcd-150x150.png 150w\" sizes=\"(max-width: 192px) 100vw, 192px\" \/><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\">CX <br>Analytics<\/h2><p class=\"elementor-image-box-description\">Make data-driven decisions by using intelligent insights to refine and improve your customer experience strategy.\n<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-521b1ef elementor-widget elementor-widget-spacer\" data-id=\"521b1ef\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78b30f6 button-center45 elementor-widget elementor-widget-button\" data-id=\"78b30f6\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/www.tivian.com\/de\/feedback-software\/kundenfeedback-software\/cx-analytics\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">LEARN MORE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-8fab69a\" data-id=\"8fab69a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-89cef6f imag-icon-box5 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"89cef6f\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"192\" height=\"192\" src=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/chat-app-4766-1-1.png\" class=\"attachment-full size-full wp-image-469\" alt=\"\" srcset=\"https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/chat-app-4766-1-1.png 192w, https:\/\/www.tivian.com\/us\/wp-content\/uploads\/sites\/8\/2022\/01\/chat-app-4766-1-1-150x150.png 150w\" sizes=\"(max-width: 192px) 100vw, 192px\" \/><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\">Customer Experience<\/h2><p class=\"elementor-image-box-description\">Build trust with your customer base with our responsive platform designed to elevate every step of the buyer\u2019s experience. \n\n<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b9a0a2 elementor-widget elementor-widget-spacer\" data-id=\"0b9a0a2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0369413 button-center45 elementor-widget elementor-widget-button\" data-id=\"0369413\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/www.tivian.com\/us\/products\/customer-experience\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">LEARN MORE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0434b72 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0434b72\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1b3fa71\" data-id=\"1b3fa71\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9e48e03 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9e48e03\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-bfcf352\" data-id=\"bfcf352\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1dd0467 heading45 elementor-widget elementor-widget-heading\" data-id=\"1dd0467\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get started today\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76156fa elementor-widget elementor-widget-text-editor\" data-id=\"76156fa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Learn more about intelligent experience management<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b67744 button-center45 elementor-widget elementor-widget-button\" data-id=\"4b67744\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/www.tivian.com\/us\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">REQUEST A DEMO<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CUSTOMER LIFECYCLE Build brand advocacy and customer loyalty by understanding and improving experiences across the customer journey LET&#8217;S TALK CUSTOMER LIFECYCLE Improve the moments that matter In today\u2019s world, brands are built not through marketing but the delivery of exceptional customer experiences. Every interaction with your current or potential customer is an opportunity to build [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":151,"menu_order":31,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-577","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tivian.com | Close Loop Feedback. Start the conversation.<\/title>\n<meta name=\"description\" content=\"Closed loop feedback helps you measure customer satisfaction and act on what you&#039;re hearing in the moment. 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