{"id":1876,"date":"2022-07-22T14:01:05","date_gmt":"2022-07-22T14:01:05","guid":{"rendered":"https:\/\/www.tivian.com\/us\/?p=1876"},"modified":"2023-03-17T13:35:51","modified_gmt":"2023-03-17T13:35:51","slug":"employee-engagement-vs-employee-experience","status":"publish","type":"post","link":"https:\/\/www.tivian.com\/us\/employee-engagement-vs-employee-experience\/","title":{"rendered":"Employee engagement vs employee experience: what’s the difference?"},"content":{"rendered":"

In this employee engagement vs employee experience article, we look at the key differences, the fundamentals of the concepts and why they\u2019re so important for HR teams to master.<\/span><\/p>\n

Why the power is now in the hands of the employee<\/h2>\n

With increasingly more individuals opting for a gig-based freelance career – and others free to explore a wider job market thanks to more remote positions – the power is in the hands of the employee. Many can afford to choose where they work, and who they work with.\u00a0<\/span><\/p>\n

The pressure is on organizations to not only hire well but retain their existing talent. Job satisfaction is, however, a metric prone to fluctuation. So visibility, technology and consistency will be key in delivering a more satisfying and fulfilling employee experience.\u00a0<\/span><\/p>\n

Employee engagement and experience are two separate entities but they function best when working in unison. In this post, we\u2019ll outline the differences between the two (employee engagement vs employee experience) so you can foster greater strategies and impact in both areas, delivering a more cohesive and positive environment.<\/span><\/p>\n

Employee engagement vs employee experience: The key differences<\/h2>\n

First, let\u2019s start with the key differences between employee engagement and employee experience.<\/span><\/p>\n

Engage for Success<\/span><\/a> defines employee engagement as \u201ca workplace approach resulting in the right conditions for all members of an organization to give their best each day, committed to their organization\u2019s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own <\/span>well-being<\/span><\/a>.\u201d At Tivian, we relate <\/span>engagement<\/span><\/a> to how people think, feel and act at work. Those who show rational and emotional commitment to their employer, and act in the best interests of their employer, expending discretionary effort, are engaged.<\/span><\/p>\n

Employee experience<\/span><\/a>, on the other hand, at its simplest level is about what it\u2019s like to work somewhere \u2013 from the first day onwards, and across every touchpoint and interaction. But some industry experts go further. For example, <\/span>Josh Bersin<\/span><\/a> describes it as \u201ca company-wide initiative to help employees stay productive, healthy, engaged and on track\u201d. This makes EX much more than HR\u2019s responsibility. All parts of the company have a role in creating a great employee experience, from Finance, IT and facilities to corporate social responsibility (CSR) and communications.<\/span><\/p>\n

The success of your employee engagement and experience depends on listening to your staff and implementing informed strategies as a result of honest feedback and real-time insights.\u00a0<\/span><\/p>\n

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\"Download<\/a><\/p>\n

The fundamentals of employee engagement<\/h2>\n

\"Employee<\/p>\n

Employee engagement is a two-way relationship between an employee and the organization – which is arguably more complicated given the current climate.<\/span><\/p>\n

Those who show a commitment to their employer and act in the organization’s best interests are considered to be engaged. Employee engagement has also been closely linked to higher levels of employee wellbeing and performance.<\/span><\/p>\n

Some of the fundamental contributors to successful employee engagement include shared values, tailored benefits, recognition, a clear path for development and good relationships. <\/span>67% of employees say they stay at a job because of their good relationships with co-workers<\/span><\/a>, which is perhaps what makes it such a weighting factor in engagement. Being connected to your peers and feeling like an active contributor within a team can have great socio-economic benefits that impact overall wellbeing.\u00a0\u00a0<\/span><\/p>\n

Development is also a great determiner. <\/span>Research has revealed that 44% of employees feel that their company doesn\u2019t value their development<\/span><\/a>, as without a clear path of development or career progression, employees become disengaged and unmotivated. Access to meaningful training and learning, praise and recognition, and regular communication are fundamental to promoting better engagement.<\/span><\/p>\n

The fundamentals of employee experience<\/h2>\n

The elements of a great employee experience are similar to those that drive engagement. What\u2019s vital is that they are delivered consistently, across the employee journey, and that they cover an employee\u2019s whole working life.<\/span>
\n<\/span>
\n<\/span>A good employee experience is now one of the most important things an organization can provide to support their staff. And we don\u2019t mean just money, ping pong tables and pizza Fridays! A positive environment where workers feel empowered to innovate, develop, express their true identities and engage in work that makes them feel fulfilled and purposeful is closer to the ideal view of today\u2019s coveted workplace experience.\u00a0<\/span><\/p>\n

Employees want to feel a part of a company\u2019s future growth and success. But this is becoming harder in a landscape of remote and hybrid teams. To create a great employee experience, you need tools that encourage open feedback, so you can listen to your employees and capture meaningful data and trends surrounding their preferences.<\/span><\/p>\n

Employee engagement and employee experience: how one feeds into the other<\/h3>\n

The employee experience is centered around <\/span>the employee lifecycle<\/span><\/a>. From the moment a job opening is listed, potential employees begin the experience with your company. A positive employee experience is dependent on employee engagement. The best way for business leaders to redefine their employee experience is through real-time employee engagement insights, provided by current employees, which can in turn inform their organization\u2019s employee experience strategy moving forward.<\/span><\/p>\n

The intrinsic link between employee engagement and employee experience is clear. But today\u2019s employers today are faced with new challenges. Maintaining engagement across remote, hybrid and in-house teams requires new levels of visibility and a greater focus on communication. If teams are physically based on different localities, it\u2019s more likely they\u2019ll become disconnected from the shared values and direction of the company. Blindspots can appear and it becomes difficult to see who needs improvement, nurturing, or who is becoming disengaged before it\u2019s too late.\u00a0<\/span><\/p>\n

Why organizations must improve employee experience now more than ever<\/h2>\n

The cycle of re-hiring, re-training and grappling with <\/span>employee retention strategies<\/span><\/a> is becoming one of the greatest pressures on modern businesses. We can\u2019t survive without our workforce, but we\u2019ll struggle to thrive without an engaged and motivated workforce.<\/span><\/p>\n

Employees are becoming more selective about where they work and who they choose to work with. There\u2019s more flexibility and opportunities to leave and go elsewhere, and rival companies are ready to poach your best talent.<\/span><\/p>\n

High-performing employees who are motivated, engaged and perform well are the key to bringing organizations closer to reaching their goals. When employees are fulfilled they\u2019re more likely to deliver improvement, innovate and connect with the company culture. The business benefits are endless.<\/span><\/p>\n

How companies can use employee experience tools to support their efforts<\/h2>\n

\"Employee<\/p>\n

Employee happiness is central to engagement and retention and delivering a positive experience. The employer-employee relationship is potentially in turmoil, but companies that opt for greater insights and visibility can consciously invest in creating insight-driven experiences that place emphasis on employee wellbeing, development and co-working relationships.\u00a0<\/span><\/p>\n

The answer is technology. There are various <\/span>employee experience tools<\/span><\/a> and software solutions that facilitate better communication and connection while giving leaders greater visibility. These solutions enable you to identify where improvements can be made and what actions are required.\u00a0<\/span><\/p>\n

At <\/span>Tivian<\/span><\/a>, we\u2019ve developed a suite of solutions that puts leaders back in control of their engagement strategies, with the ability to gain granular feedback from segmented groups. Empowered leaders will have been armed with the knowledge to understand each segment of their workforce and how needs and challenges fluctuate across an organization.<\/span><\/p>\n

Summary<\/h2>\n

We hope you found our employee engagement vs employee experience blog useful and that it\u2019s given you a clearer understanding of the differences and hope they feed into one another.\u00a0<\/span><\/p>\n

With more people working remotely and creating tailored career ambitions for themselves, the modern workplace needs to address employees who are questioning the conventional structure. Where a workplace can\u2019t cater to or fit that narrative, employees are now in a far better position to seek out new opportunities. Put simply, employers need to do more to retain their employees and that starts and ends with creating the best experience possible.<\/span><\/p>\n

Tivian\u2019s Discover XI tool<\/span><\/a> can help uncover the knowledge needed to transform your company\u2019s employee experience. If you\u2019d like to learn more about our employee experience solutions, <\/span>book a demo with our team<\/span><\/a> or head to the <\/span>Tivian products page<\/span><\/a>.<\/span><\/p>\n

\"New<\/a>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

In this employee engagement vs employee experience article, we look at the key differences, the fundamentals of the concepts and why they\u2019re so important for HR teams to master. Why the power is now in the hands of the employee With increasingly more individuals opting for a gig-based freelance career – and others free to […]<\/p>\n","protected":false},"author":7,"featured_media":1877,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15,16,14,19],"tags":[45,46,47,23,30],"class_list":["post-1876","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-company-culture","category-employee-engagement","category-employee-retention","tag-employee-engagement","tag-employee-experience","tag-employees-feedback-platform","tag-engaged-employees","tag-leadership-360"],"acf":[],"yoast_head":"\nEmployee Engagement Vs Employee Experience | Tivian Blog<\/title>\n<meta name=\"description\" content=\"Our employee engagement vs employee experience blog explores the fundamentals, key differences and their importance to HR 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