Let your data guide you in delivering elevated employee experiences, driving a high-performing culture, and improving business results
Regularly gathering their insights can help you make more informed decisions and prepare your business for the future. But to make more informed, data-driven decisions, you need to make sense of your data – all of it.
Analyzing your employee insights alongside your customer data, financial data, and operational data allows you to answer critical questions, such as which of your employees are most at risk of churn or how your employee experience impacts customer satisfaction. Standard reporting and analytics won’t give you the answers you need, and relying on lagging indicators means you are never ahead of the game. Through a combination of cutting-edge technology, data science, and people-centric design, Tivian’s EX analytics gives you a comprehensive view of the health of your organization to help you build a high-performing culture.
Easily quantify the financial impact of your experience programs by understanding the effects on key performance indicators such as customer acquisition, retention, and customer value
Stop being reactive, start thinking ahead; deliver exceptional customer experiences, predict sales, and establish loyalty
Identify the experiences that have the most significant impact on your customer’s behavior so you can focus your time where improvement matters most v
Better understand the types of customers you have to deliver more tailored and personalized experiences
Use dashboards and heatmaps to help you spot correlations and trends across your customer base and configure them to include your most important customer data
High levels of employee engagement lead to better business performance, making it crucial to measure, analyze, and continuously improve and mobilize your employee experience.
Identify the moments that matter most in your employee’s journey and map out the critical stages where improvements can help the overall experience and performance.
Build a more inclusive company culture and root out inequality and unconscious bias by examining and addressing collective traits.
