20 years in the making. Questback becomes Tivian - the leader in intelligent experience management.

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DEDICATED TO PROTECTING YOU

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Dedicated to protecting our customers.

Tivian provides advanced online feedback software for corporate and public customers across a wide variety of sectors. Tivian’s software is provided as Software as a Service (SaaS), accessed by Tivian’s customers using an Internet browser.

Protecting their secrets and granting high operational availability to our customers is crucial to Tivian. We are dedicated to ensure high-standard information security in every aspects of our product offering to both customers and their survey participants.

Tivian implements technical and organisational measures along the entire user experience to ensure a state-of-the art information security. Such measures include data storage exclusively in secure hosting facilities in Germany or USA (US customers only), following well tested security frameworks. All information is handled and stored securely and is accessed by authorised personnel only.

High availability environments ensure reliable operation of your surveys. Potential incidents are reliably intercepted in real time, and high load availability is ensured for large projects. All components are permanently monitored and controlled according to key performance parameters.

High secure and certified data centers

Certifications ensure a high degree of reliability and security of our data centres.

Our data is hosted in all-certified data centres in Germany and USA, which meet very high data protection and security requirements according to ISO 27001, SOC, PCI, SSAE16 and others. 

Get in touch

For questions or for more information, please get in contact with our information security organisation here.

Contact our security team