Protecting their secrets and granting high operational availability to our customers is crucial to Tivian. We are dedicated to ensure high-standard information security in every aspects of our product offering to both customers and their survey participants.
Tivian implements technical and organizational measures along the entire user experience to ensure state-of-the-art information security. Such measures include data storage exclusively in secure hosting facilities in Germany or the USA (US customers only), following well-tested security frameworks. All information is handled and stored securely and is accessed by authorized personnel only.
High availability environments ensure the reliable operation of your surveys. Potential incidents are reliably intercepted in real-time, and high load availability is ensured for large projects. All components are permanently monitored and controlled according to key performance parameters.