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Increase your market intelligence by collecting and analyzing your customer data to make informed decisions for your business
Customers have ever-changing needs and demands from purchase decisions to usage habits, requiring companies to take a strategic and flexible approach to target their product users and messaging. Leverage your market experience analytics to improve customer satisfaction and brand awareness and increase your business competitiveness.
Get the full picture of your customers’ wants and gain valuable insights to make decisions on your products and services in one platform with Tivian’s MX analytics solutions.
Identify trends and filter and benchmark data to identify valuable information to drive decisions and act on data patterns
Forecast your trend data into the future using a wide range of pre-defined forecasting models
Identify the driving factors in your data and understand which factors impact your business KPIs like NPS and others
Give managers the actionable information to allow them to make better decisions and reduce risk
Form a holistic strategy and approach by integrating all of your data into one place
Improve your business results by harnessing the voice of your employees and customers
Conduct sophisticated market research with our highly flexible platform with dynamic dashboards and panels, adaptable to suit almost any project, no matter how complex.
Transform your culture with our flexible solution, scalable to any listening program, from large-scale annual engagement to locally managed programs.
Build trust with your customer base with our responsive platform designed to elevate every step of the buyer’s experience.