Trust Center

Welcome to Tivian’s trust centre. Here you will find all information regarding data processing and security.

Secure technology drives intelligent experiences

As a market leader in Intelligent Experience Management we know how critical data privacy and security is to our customers. We are trusted with protecting the data of some of the world’s largest companies, operating in highly regulated industries such as healthcare, finance and insurance.

We conduct regular vulnerability scans, risk assessments and penetration tests, and continuously monitor our platforms to ensure your data is always safe and secure.

Our multi-cloud approach allows us to host your data with the world’s leading and most compliant public cloud providers.

Our platforms have been built to provide you with complete control over your own data, from supporting Single Sign-On using SAML, through to granular role-based access and IP whitelisting capabilities. And our market-leading enterprise grade GDPR features ensure that you can quickly and easily remain compliant at all times.

Data security and privacy is in our DNA. You’re in safe hands with Tivian.

Technical and organisational measures

This document  in English outlines the technical and organisational measures we have put in place to ensure the protection of any personal data processed

Data processing agreement

View the document detailing how Tivian processes data on behalf of its customers

Full List

View the list of all Tivian’s sub-processors to process personal data in its online services.

Security Certifications

For further details on the security certifications of these hosting providers, click below.

Data Hosting

Microsoft Azure

Read more about Tivian’s data hosting on Microsoft Azure

Amazon Web Services

Read more about Tivian’s data hosting on AWS

Data Hosting

Data Protection Team

Dörthe Minde, General Counsel

Maria Fasouli, Privacy Counsel

Data Protection Officers (external)

Dr. Karsten Kinast, DPO for Tivian XI GmbH